YOUR IMPACT
As the Business Application Support Team Lead, you’ll be the go-to person for all application-related queries, ensuring satisfaction by connecting them with the best solutions and specialists. You’ll actively contribute to daily tasks while leading and developing a team of skilled application administrators. This is a dynamic, hands-on leadership role. You will be expected to lead by example, actively participating in daily tasks while guiding your team to success.
Key Responsibilities
- Provide efficient, top-tier user support and resolve issues efficiently.
- Identify and implement improvements to business applications
- Lead and motivate a team of application specialists
- Manage application administration processes (audits, security, supplier and stakeholder relations)
- Ensure a customer-centric approach to all inquiries and challenges
YOUR WORKPLACE
You are part of the Competence Centre team with a total of 7 colleagues. Our Competence Centre team falls within our Ship Management Department. You work intensively with various colleagues within the SMD department. This position is based at our head office in Rotterdam.
ABOUT YOU
- 5+ years as a Business Application Manager in a large organization
- Skilled in application administration, process management, and stakeholder relations
- Higher vocational education level
- Proven leadership or team-oriented experience
Required Skills
- Effective user support and problem-solving abilities
- Fluent in English and Dutch (written and spoken)
- Strong analytical skills with a proactive approach to work
- Expertise in workload management and team collaboration
- Passion for continuous improvement and adapting to new technologies
- Customer-focused and results-driven
Additional Advantages
- Experience in maritime or related industries
- Experience with software implementations, testing, and user training
If you're ready to lead a dedicated team and help us deliver exceptional service globally, apply now to be part of Van Oord’s mission for excellence and innovation.
WE OFFER YOU
We offer you a position in which you will have an important contribution to our mission 'building a better world for future generations'. In addition, we offer you:
- A salary that matches your responsibilities and experience;
- Travel allowance (€0.31 per km) and home office allowance (€2,15 per day);
- 32 leave days per year;
- Variable bonus;
- Pension scheme;
- Collective health insurance (optional);
- Flexible working from home policy, 2 days a week when working on a full-time basis;
- Extensive learning and (personal) development possibilities, including a wide range of online courses via Goodhabitz;
- You can join communities, like Young Van Oord, Van Oord Women and the Van Oord staff association;
- We organise several (sport) events, e.g. winter sport, weekend of sailing, cycling and a motorcycle tour.
#LI-RF1
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YOUR IMPACT
As the Business Application Support Team Lead, you’ll be the go-to person for all application-related queries, ensuring satisfaction by connecting them with the best solutions and specialists. You’ll actively contribute to daily tasks while leading and developing a team of skilled application administrators. This is a dynamic, hands-on leadership role. You will be expected to lead by example, actively participating in daily tasks while guiding your team to success.
Key Responsibilities
- Provide efficient, top-tier user support and resolve issues efficiently.
- Identify and implement improvements to business applications
- Lead and motivate a team of application specialists
- Manage application administration processes (audits, security, supplier and stakeholder relations)
- Ensure a customer-centric approach to all inquiries and challenges
YOUR WORKPLACE
You are part of the Competence Centre team with a total of 7 colleagues. Our Competence Centre team falls within our Ship Management Department. You work intensively with various colleagues within the SMD department. This position is based at our head office in Rotterdam.
ABOUT YOU
- 5+ years as a Business Application Manager in a large organization
- Skilled in application administration, process management, and stakeholder relations
- Higher vocational education level
- Proven leadership or team-oriented experience
Required Skills
- Effective user support and problem-solving abilities
- Fluent in English and Dutch (written and spoken)
- Strong analytical skills with a proactive approach to work
- Expertise in workload management and team collaboration
- Passion for continuous improvement and adapting to new technologies
- Customer-focused and results-driven
Additional Advantages
- Experience in maritime or related industries
- Experience with software implementations, testing, and user training
If you're ready to lead a dedicated team and help us deliver exceptional service globally, apply now to be part of Van Oord’s mission for excellence and innovation.
WE OFFER YOU
We offer you a position in which you will have an important contribution to our mission 'building a better world for future generations'. In addition, we offer you:
- A salary that matches your responsibilities and experience;
- Travel allowance (€0.31 per km) and home office allowance (€2,15 per day);
- 32 leave days per year;
- Variable bonus;
- Pension scheme;
- Collective health insurance (optional);
- Flexible working from home policy, 2 days a week when working on a full-time basis;
- Extensive learning and (personal) development possibilities, including a wide range of online courses via Goodhabitz;
- You can join communities, like Young Van Oord, Van Oord Women and the Van Oord staff association;
- We organise several (sport) events, e.g. winter sport, weekend of sailing, cycling and a motorcycle tour.
#LI-RF1
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